Participates in the preparation and execution of all Promotions and Special Events including tournaments, drawings, and parties.Evaluate and identify guests for participation with casino floor promotions.Record information on new guests and updates computer files as needed.Promotes the success of the Players Club by explaining this marketing tool to guests, issuing membership cards, and demonstrating the various methods of use.At times may be directed to work on the casino floor including but not limited to making contact with guests to reprint Players Club Cards, printing comps, signing-up new card memberships, promotional events and giveaways.Responsible for signing up new players in the Players Club. Establish new guests with Players Club membership and aid in maintaining and updating guest accounts as needed.

Greet guests in a courteous and caring manner using personalized service.

Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.

All team members are obligated to support and uphold the Valley View Casino’s Standards of Excellence as outlined in the Team Member Guide to Success.

Primary Duties, Responsibilities, and Tasks: This position relies on limited experience, instructions, pre-established guidelines, and good judgment to perform the functions of the job. Team Member will work under immediate supervision. Responsible for promoting the success of the Players Club, Promotions and Special Events by assisting guests through the membership process, explaining the benefits of membership and providing excellent guest service and support to the casino floor.

Valley view casino players club